So, you’re ready to take the next step and build your new home. One that feels like you — designed around how you live, where every detail has purpose, and the finished result fills you with pride each time you walk through the door.  Well, you’ve come to the right place.  

At Marsden Homes, we don’t just build houses — we build custom-designed forever homes. One that reflects your lifestyle, your values, and your dreams for the future.  

We believe the experience of building your new home should be as exceptional as the finished result. That means clear communication, total transparency, and a smooth, stress-free process from day one. ‍‍

‍Why People Choose Us?

If you’ve been searching for trusted new home builders in Whangārei or Mangawhai, you’ve probably heard horror stories about how varied the building experience can be. Some clients walk away thrilled, while others are left frustrated by delays, budget blowouts, or poor communication.  

That’s where we’re different.  
Where others fall short, we go further — offering extra guarantees and benefits that deliver exceptional value and a flawless finish everytime.  

Guarantees  

• Fixed Price Guarantee: What you agree to is exactly what you’ll pay. ‍
• 10-Year Master Build Guarantee: Covers deposit, completion, materials, workmanship, weather-tightness and structural integrity.   ‍
• Defect-Free Home Guarantee: Over 200 quality checks ensure a defect-free handover.  
  You’ll also receive coverage for any defects for a period of two years.  ‍
• Start & Move-in Ready Date Guarantee: A guaranteed start date once building consent is approved. A confirmed move-in (completion) date once the roof is on.  ‍
• Prioritised Communication Guarantee: Response to any call or question within two business days. 24-hour access to client portal; weekly updates including photos.  

Extra Benefits  

• 5-Star Aftercare Service: After handover, you’re not left alone with check-ins after the first month and first year, plus ongoing support.  ‍
• Maintenance Made Easy: A dedicated client maintenance portal to organise your warranty and maintenance documents, including email and text reminders for tasks.  ‍
• Flawless Home Promise: After move-in, expert painters touch up any minor scuffs so your home is perfect.  ‍
• Detailed Handover Process: Your Project Manager conducts a thorough site walk-through with you to ensure every detail aligns with your vision.  ‍
• Custom Designed: Every home we build is uniquely designed to suit your lifestyle, site and personal preferences.  

Our Process: From Concept to Move-in

At Marsden Homes, we strive for excellence in everything we do. That’s why we’ve established a proven method to ensure that building your new home is a streamlined and stress-free experience.  

Step 1: Concept Design (4–8 weeks)

• We begin with a site visit and a meeting to understand your vision, land, and lifestyle.    
• We organise a topographical survey to ensure your home is positioned ideally for views and levels.    
• Our designer works with our Construction Manager to create a customised floor plan that aligns with your budget from the start.    
• You’ll receive 3D renders and a walk-through video to visualise your new home.    

Guarantee: We guarantee 100% satisfaction with your design. If revisions are needed, we’ll refine the design until it meets your expectations and budget.  

Step 2: Preliminary Agreement (16-18 Weeks)  

• We conduct site investigations and prepare reports, including geotechnical and structural engineering assessments, to ensure a safe and sound build.  
• We prepare detailed construction drawings to engage specialised contractors.  
• You’ll meet with our interior and cabinetry designer to finalise selections and designs for your kitchen, laundry, and wardrobes. You’ll also receive 3D cabinetry renderings.
• We handle the full building consent lodgement on your behalf.  
• We set up your job schedule and provide you with 24/7 access to the client portal, allowing you to track progress at any time.  

Guarantee: Upon completion of this stage, you will receive a guaranteed fixed-price building contract and full working drawings, ready to submit for Building Consent.  

Step 3: Fixed-Price Building Contract & Consent (6-8 weeks)

• We offer a fixed price for your build, so no budget surprises once the contract is signed.  
• Your home comes with the 10-Year Master Build Guarantee, covering workmanship, structural integrity and more (link below).  
• We commit to a start date once building consent is granted and a completion date once the roof is completed (move-in date), which you can depend on.  
• You have full access to the client portal, where you can view your schedule, financials, and documents in real-time.  

Guarantee: Once the contract is signed and the deposit is paid, we will submit your plans for Building Consent. The 10-Year Master Build Guarantee protects 100% of your deposit.  

4. Construction Process (28-32 weeks – standard duration)

• We transform the plans into your home. Throughout the build, we provide regular updates via your portal — letting you see what’s done and what’s coming next.  
• We conduct over 200+ quality assurance checks during construction to ensure premium workmanship and finishing.  
• Before the handover, we conduct a final walk-through to ensure every detail meets the specifications and the high standard you expect.  
• We deliver the home with a defect-free handover promise.  

With the construction process underway, this is when our promises truly matter. You’ll have the confidence of a fixed-price guarantee; the security of a 10-Year Master Build Guarantee and peace of mind with our defect-free handover guarantee.

With Marsden Homes, not only do you get exceptional quality, you’ll have clarity every step of the way with our guaranteed start and completion dates.  

5. Our Aftercare Services
   
   Your journey with us continues after your move-in date, because we offer a 5-Star Aftercare Service, including check-ins after the first month and the first year.  
   You’ll also have access to a client maintenance portal that stores your warranty and maintenance information (we’ll send text and reminders). And if you have any accidental mishaps occur during move-in, we will send our painters in to touch these up for free.  

Marsden Homes - The Safe Choice

At Marsden Homes, we’ve built our reputation on delivering a simple, transparent, and enjoyable experience from start to finish. With fixed-price certainty, guaranteed timelines, and open communication every step of the way, you’ll have the confidence to just sit back and relax.  

Frequently Asked Questions  

1. How long does it take to build a new custom home in Whangārei?  
   From initial design to move-in, most Marsden Homes projects take around 12 to 18 months. This includes the design and consent stages as well as construction.  

2. How do I avoid budget blowouts or unexpected costs when building?  
   Choosing a builder who offers a genuine fixed-price contract is key. At Marsden Homes, the price you agree to is exactly what you’ll pay — no surprises.  

3. What happens after my build is complete?  
   We stay in touch. Our 5-Star Aftercare Service includes one-month and one-year check-ins, access to your maintenance portal, and a flawless home touch-up service to keep your new home looking perfect.  

4. How do I know I can trust my builder to deliver what was promised?
   Luckily, as an experienced Master Builder, you have peace of mind with a 10-Year Master  
   
   Builder Guarantee. I am also backed by the Registered Master Builders Association and a Licensed Building Practitioner. My business has been built on proven methods and going the extra mile to ensure your experience and final results are exceptional, without question.  

Ready to Begin Your Forever Home Journey?

Building your dream home doesn’t have to be stressful — not when you have a team that values your vision as much as you do. Discover more by booking a complimentary 15-minute call.