🔨 When Builders Go Under: 3 Ways to Protect Your Build from the Unexpected

It’s a nightmare no homeowner wants to face: halfway through your dream build, your builder goes under - and your deposit? Gone.

Sadly, it happens more often than you’d think. Some builders don’t apply for guarantees. Some overpromise and underdeliver. And some simply aren’t around to finish what they started.

At Marsden Homes, we believe you deserve to build with confidence. That’s why we’ve built our process to protect you from the very start.

🔹 Real Story: “We Thought We Were Covered...”

Not long ago, a young family in New Zealand signed a contract with a builder. They were told a Guarantee would be in place and protect them. They assumed it had all been sorted.

Halfway through their build, the company folded.

When the family went to make a claim, they found out the guarantee had never been applied for. The paperwork was never submitted. And because the build had already started, it was too late.

They were left with a half-built home, a large financial loss, and no safety net.

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Why this matters:

At Marsden Homes, we make sure this can’t happen. We apply for the Master Build Guarantee and send you written confirmation it’s in place - before we ever request a deposit. That’s how we protect your future from day one.

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1️⃣ Only Pay When It’s Safe to Proceed

We don’t take a construction deposit until we’ve confirmed your 10-Year Master Build Guarantee is locked in and registered. This protects your deposit before a single nail goes in. Some builders say they’ll register the guarantee - but never do. And you don’t find out until it’s too late.

With us, there’s no guesswork. You’ll receive written confirmation that your build is covered before any payment is due. During construction our staged payments work the same way, you only pay once that stage of the works is completed.

2️⃣ Fixed-Price Contracts. Zero Surprises.

Your budget should be clear from day one. That’s why we offer fixed-price contracts that remove the risk of sudden “extras” or hidden costs partway through your build. You’ll know exactly what’s included - and what’s not.

Because no one likes nasty surprises when they’re building their forever home.

3️⃣ We’re Here for the Long Haul

If you’ve heard horror stories about messy handovers or disappearing builders, you’re not alone.

At Marsden Homes, we carry out over 200 quality checks throughout the build. And your handover? It’s guaranteed to be defect-free. After that, our 5-star aftercare service ensures you’re never left on your own.

We’re still checking in well after the keys are in your hands.

✔️ What Does the Master Build Guarantee Actually Cover?

The Master Build 10-Year Guarantee protects you against:

·      Loss of deposit

·      Non-completion

·      Defects in materials and workmanship

·      Structural defects

We register your guarantee before you pay your deposit - so you’re protected from day one. Not all builders do that, so when you are searching for the right builder, ask how your deposit is protected and ask for proof before you pay.

✅ With Marsden Homes, You’re Protected

·      Fixed-price contract = no financial curveballs

·      Capped Deposit so it is 100% protected

·      Deposit secured by the Master Build 10-Year Guarantee

·      Weekly updates via our client portal = total transparency

·      Over 200 build checks = a home you can trust

·      5-star aftercare = we don’t disappear at handover

📞 Ready to Build with Confidence?

Let’s talk through your vision and how we can make it safe, stress-free, and beautifully built from day one.

👉 Book a 15-minute call now